Commercial Property Adjuster
Cunningham Lindsey specialises in the provision of claims management and loss adjusting services. Our people are as diverse as our products and services and as varied as our clients. We believe that individuals from different backgrounds encourage a challenging team environment, a creative approach to problem solving and an interesting working environment. An excellent opportunity has now arisen for an experienced loss adjuster to provide superb customer service to our portfolio of clients. You will be responsible for providing efficient, customer-focused and cost effective service by managing claims from instruction to completion. You will be required to investigate mainly Commercial Insurance claims on behalf of Insurance companies by visiting policyholder`s premises and assessing claims up to £100K, across central London.
You will be responsible for all reports regarding each visit and full diary maintenance. Additionally, you will be required to manage a caseload effectively providing service delivery within clients SLA`s and meeting challenging audit criteria. Monthly settlement and /or financial targets will also be set by your line manager. Although you`ll be working autonomously, your line manager will maintain regular contact with you to discuss service delivery and in particular to provide guidance and mentoring in relation to more complex and challenging claims.
Alternatively, applications are also welcome from experienced loss adjusters who may prefer to spend less time driving and more time at a desk delivering outstanding customer experience in a new Project Managed Adjuster role. This role could be performed from a very flexible home or office base, with responsibility for a busy portfolio of mainly Real Estate claims, project managing and coordinating all key players including, visiting adjusters/surveyors, contractors and suppliers. This is a highly responsible adjusting role and is only suitable for experienced loss adjusters. The normal terms and conditions for an adjusting role apply, including a fully funded company vehicle etc.
You will have/will be: -Customer focus with a track record of delivering outstanding levels of service -Solid experience of dealing with commercial and domestic claims -Ideally be or have a commitment to progress with -ACII and ACILA qualifications -Superb communications skills - listening and acting -upon information given The ability to work on your own initiative and take ownership of your own caseload of claims -Develop and maintain a close working relationship with the customers, to promote customer satisfaction during all stages of the claim. -Understanding and empathy when required -Able to build good relationships with clients -Conscientious, hard working to achieve and exceed the required results, as well as flexible and adaptable during times of surge -Be able to prioritise your workload on a daily basis -Ideally be educated to an advanced level -Full UK Driving Licence is essential Due to the nature of this role, the successful applicant will be requested to undertake a DBS (formerly CRB) and financial sanctions check. Cunningham Lindsey is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disabil