We specialise in technology-led accident management services and partner with some of the best-known fleet providers and insurers to service hundreds of thousands of claims a year.
Proud to be transparent, we use technology to connect our clients to real-time information, reduce costs and key-to-key times.
And our teams proactively manage the process from end-to-end, keeping clients and their customers informed every step of the way.
Flexible repair cycle partner - Our 24/7/365 UK contact centre teams manage claims through the cycle, partnering with our repairer network and body shop division to deliver results for clients. We can be there at FNOL and see things through to repair completion or total loss, or we can create a custom solution tailored to your needs.
Technology-led - At every stage, we use technology to provide real-time updates to our customers and their clients. We offer AI triage a secure MI dashboard, API integration, CAPS integration, customisable communication, and more. And it’s all designed to improve communications, reduce repair times and help manage cost.
Regulation and control - We govern our business based on our clients’ regulatory and compliance requirements. Whatever the industry, Activate Group’s minimum standards include aligning its systems and processes to meet the stringent standards of the regulated industries we work alongside.
All-vehicle repairer network - We’re unique in our ability to manage repairs for all vehicles: HGV, LCV, car, bike or motorhome. Plus, the network can handle AFVs as easily as it can those powered by conventional fuels. And you can rest assured our network operates to the highest standards, thanks to strict SLAs and audits.