In this FAQ page you will find answers to the most common questions we get asked about jobs in the Insurance sector, this is a useful resource whether you are an experienced Insurance professional, looking to switch roles within the Insurance sector or looking to start your career in Insurance.
The Insurance sector offers a wide range of opportunities, from sales and customer service to risk assessment and claims handling. With so many different roles available, it can be overwhelming to know where to start.
What qualifications do I need to work in the UK insurance sector?
Although no formal qualifications are needed to enter the UK insurance sector, A-level or equivalent is often the minimum for consideration in the Insurance sector. On the job training through apprenticeships and graduate schemes is available for entry level roles.
A degree level qualification is an advantage, especially in a connected subject such as Business, Administration, Economics or even Law. A degree in a connected subject can help fast track progression within the sector and increase your chances of landing higher level positions.
If you are looking to progress your career, then a number of qualifications provided by the Chartered Insurance Institute are becoming increasingly popular to aid professional development. Many firms now require the Cert CII as a minimum qualification and some even require the ACII qualification - though many firms will support you in obtaining these.
What skills are important for working in an insurance role?
There are several skills that are highly valued for insurance roles, depending on the role you are aiming for. These include strong communication skills, analytical thinking, problem solving, attention to detail, and a customer focused outlook. Those in more client-facing, sales roles will also need skills in negotiation, sales techniques and working to targets and deadlines. Additionally, understanding of technology and data analysis can be beneficial for many roles in the insurance sector.
What is the average salary for an insurance role?
The average salary for insurance roles depends on a number of factors, such as specific role, experience, location and company size. You can find more information on salaries and benefits for the general insurance sector here.
What are some common roles within the insurance sector & how high is demand?
Common insurance roles include Underwriter, Account Handler, Account Executive,Claims Handler, Business Development Manager, Development Underwriter, Loss Adjuster, Account Manager, Actuary, Compliance Manager, Risk Surveyor, Broker, Broking Manager and Relationship Manager. . See the latest Insurance roles here.
The number of jobs available in the insurance industry varies over time and location. According to ABI, the UK insurance industry is the largest in Europe and the fourth largest in the world.
Why should I consider a career in Insurance?
The insurance industry has a fantastic history and is one of the most stable sectors in the UK economy, having stayed strong and grown throughout many recessions and the Covid-19 pandemic.
The huge variety of roles can accommodate a range of experience and skill sets, including Sales, Client service, technical, data analysis, Customer Service, Administration, Leadership / Management. The insurance sector encourages career progression with extensive training and flexibility.
What type of firms can I work for in the Insurance sector?
A:There are 2 main types of firms in the UK insurance market:
- Insurers - These are the actual firms that assess the risk and put a price on the property being insured - whether that's a car, house, pet or business! They include household names like Aviva, Axa and Zurich and employ Underwriters, Actuaries, Business Development Managers, Relationship Managers and Claims Handlers amongst others.
- Brokers - Like the name suggests, these organisations act as a middleman between the end user and the insurers. They often use their knowledge of the market to find the best deal for their clients and fight their corner in the event of a claim. They include large firms like Aon, Marsh, Gallagher and employ Account Handlers, Account Executives, Claims Handlers, Brokers and Loss Adjustors amongst others.
What is the difference between Personal Lines and Commercial Insurance?
Personal Lines is any type of insurance that an individual would purchase for example Car, House, Pet or Travel insurance to name a few of the most common.
Commercial Insurance on the other hand is the type of insurance purchased by businesses. This is often broken down into lots of individual specialisms such as Property, Liability, Professional Risks, Property Owners, Motor Fleet, Motor Trade, Aviation and many more.
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