Claims Handler

Dartford, Kent
20 Sep 2018
20 Oct 2018
Contract Type
Full time, Permanent

Claims Handler

Position Summary

Europa Worldwide Group is a leading logistics and distribution company with representation in six continents and operating in over 120 countries. Established in 1966, we deliver pro-active and innovative freight solutions worldwide.

Growing rapidly both organically and through acquisitions, we now need to appoint a Claims Handler to support the Group Claims Manager in handling transit liability claims.

Job Location: Dartford  

Responsibilities/Position in Structure

  • Handling of individual caseload
  • Reporting to the Group Claims Manager
  • Supported by an administrative team
  • Office based
  • Claims handling

Skills, Qualifications, Competence Level

Qualifications/education required

  • Good standard of education
  • ACII qualified or working towards            

Experience required

  • Commercial claims handling experience essential either within an insurer, brokerage or other international haulier
  • Experience of Goods in Transit Claims preferable but not essential
  • Experience of sea and air freight claims advantageous
  • Knowledge of CMR and BIFA advantageous

Particular aptitude/skill required


  • Good time management –working to time constraints
  • Good file management and accurate record keeping
  • Good negotiation skills
  • Excellent written and verbal communication skills
  • Working individually but being part of a team
  • Enthusiastic and self-motivated

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