Claims Team Leader
Claims Team Leader, Ipswich, £24,000 - £35,000 (depending on experience)
Our Client, a well known Employer, has a new opening for an enthusiastic and proactive Claims professional looking to develop and progress their career.
We are looking for someone who has had previous people leading or coaching experience, within a Claims environment, along with strong interpersonal and motivational skills.
You will be confident and effective to be able to operate effectively in a fast paced environment and ideally have some knowledge of HR processes and procedures.
Your responsibilities will include -
- Ensuring that your own and the Teams KPI's and SLA's are met
- Resolving and reporting complaints
- Recruiting, training and supporting team members
- Acting as a point of escalation for more complex queries
- Day to day performance monitoring and managing workloads
- Completing daily reports for Management
This position will require someone who is able to work a shift pattern between hours of 8am - 8pm and will include 1 in 3 Saturday's.
Please note that the salary is based on how experience and skill set.