Claims Adjuster - Property - Initial 6 month contract
Claims Adjuster - Property - 6 month Fixed Term Contract
About the Role:
As a Claims Handler / Adjuster, you will play a critical role in the Property claims team by managing and resolving claims for our customers. You will work closely with your manager coordinating with fellow claims adjusters to bring claims to resolution. You will interact and collaborate with the practice leader and the underwriting team and with brokers, clients and experts on assigned accounts taking ownership of critical issues relating to the claims management.
·Provide oversight and direction related to coverage analysis, investigation, evaluation, reserving and resolution of a book of product specific claims
·Management of Delegated Authority arrangements ensuring they adhere to the service levels in place and provide the expected outcomes to our customers including analysis of Management information.
·Effectively control a portfolio of claims by ensuring that communications, new claims and notifications are dealt with in a timely manner.
·Supporting Underwriting teams and key stakeholders in connection with claim trends, marketing and business development
·Interaction with and support of management and all other relevant internal stakeholders with a view to effectively support Underwriting Growth and Profitability
·Supporting the claims operations team to generate reports, monitor service level agreements (SLA's), recover funds from 3rd parties, chase up information required to progress the claim.
·Advanced knowledge of Property claims, including domestic and commercial property
·Understanding how the Claims function operates, including the lifecycle of the claim
·Takes ownership and accountability for the management of assigned claims and successfully oversees the strategy to obtain the best result for both the company and the insured
·Delivering prompt, fair, innovative and accurate claims service enhancing strong broker and client relationships
·Creating a common understanding for both parties, taking the perspective of others into account and leveraging that to persuade or negotiate agreements and/or action
·Works to establish relationships and collaborate effectively across the business, and leverages those relationships in the achievement of goals and objectives
·Builds a strong position in the management and resolution of Claims
·Uses relevant data to gain buy-in and support in setting and implementing case strategy
MW Appointments is acting as an Employment Agency in relation to this vacancy.