MCL Adjuster

London and South East
25 Mar 2019
25 Apr 2019
Contract Type
Full time, Permanent

Job Purpose:

 To handle claims in line with company requirements and particularly the high service standards required for MCL and HNW clients

·To ensure key performance indicator targets are reached and maintained

·To actively progress and control all cases

·Understand and effectively implement Company systems and procedures

·Understand Individual client requirements

·Ensure technical accuracy of the highest standard

·Produce high quality personalised outgoing correspondence

·Handle customers effectively and fairly in line with HNW insurers requirements

· Be flexible at all times and able to accommodate demanding appointment schedules

·Action all work in line with company and client requirements

·Build effective relationships with clients, brokers and others

·Communicate regularly with all interested parties

·Produce reports of highest quality 

All Staff are expected to carry out any reasonable instruction given by their senior manager, in line with business requirements

Skills & Experience

·Required to have previous experience within a similar role

·Top quality interpersonal skills

·Ability to work in a fast paced and changing environment

·Dependability and persistence are essential

·Proven track record of general property adjusting and HNW

·Experience of major loss and commercial claims is essential

·Completely flexible approach and adaptable to changing priorities

·Accustomed to working under pressure in a fast pace, demanding environment

·Full, clean driving license required

· ACII and/or ACILA qualifications preferable or working towards these.

Are you a Davies Person?

All Davies Group employees need to be able to demonstrate our Big IDEA, Inspire, Deliver, Empower and Aspire.  It is essential all employees embed these behaviours in line with their job role. 

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