Motor Claims Handler

Location
Essex
Salary
£20000 - £25000 per annum
Posted
15 Mar 2019
Closes
14 Apr 2019
Ref
J5618
Contact
Paul Hodges
Contract Type
Permanent
An Essex based insurance company have a new opportunity for a Third Party Motor Claims Handler. Duties will include handling all aspects of third party claims including Third Party Damage claims, Credit Hire and Credit Repair Damage claims. Applicants will need some prior Motor claims experience.


Key Responsibilities:

Manage individual Third Party Motor claims to a successful conclusion
Negotiate settlement of claims in a proactive & cost effective manner
Provide A class claims service to both first and third parties.
Monitor individual claims on a daily basis, controlling the overall claims costs
Intervene on individual claims in order to keep claims cost to a minimum, this will include intervening & providing claimants with a replacement hire vehicle via our panel supplier
Attend relevant market forums
Contribute to plans for managing all aspects of claims issues that arise from time to time
Be aware of market developments regarding credit hire, credit repair and third party damage claim management
Ensure awareness of TCF and how customers are managed
Ensure awareness and understanding of financial crime


Knowledge and Experience Required

Previous experience of dealing with Third Party damage, including Credit Hire claims
Educated to GCSE level and will be CII qualified or looking to obtain the qualification
A reasonable understanding of the MIB, RTA and article 75 status
A basic understanding of the civil procedures rules
A high level of understanding for both the ABI GTA/Non GTA credit hire process
Experience in negotiating litigated claims
Excellent communication skills: written and oral
Knowledge of Windows based systems


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