Claims Technician

City of London
10 Oct 2019
09 Nov 2019
Paul Hodges
Job Function
Claims, Claims Technician
Contract Type
Our client, a well respected Lloyd's Broker, seek a Claims Technician. Responsibilities will include processing and collecting monthly Claims Bordereaux for North American Binding Authority business and handling Commercial Property claims. Some prior Binding Authority or Property claims experience is essential and a good knowledge of ECF would be beneficial.

Duties and Responsibilities

Effectively manage daily workload by prioritisation to ensure all tasks are completed within the set time parameters.
Responsible for ensuring any problems with Claims Bordereaux are reported to his/her manager in a timely fashion
Ensure all "Urgent" Collections and Claims Bordereaux are processed in a timely fashion.
Ensure all communications with client and service providers are clear and precise
Ensuring clients are provided a prompt and accurate response to correspondence, meeting established service standards, to facilitate swift advice and settlement of Claims.
Inputting new entries onto claims systems promptly
Creation of individual Claim Files
Ensure clients are kept informed of progress of claims
Production /Maintenance of Claims Bordereaux for presentation to Underwriters
Process and Import Monthly Claims Bordereaux on Claims systems.
Analysis of claims bordereaux and files, and subsequent production of reports and statics
Control loss funds as and when required
Assignment of experts to individual claims files
Ensure wire transfers are made for settlement of claims on a regular basis
Ensure cheques are issued promptly for payment of claims after they have been approved
Assisting with archiving of closed files as and when required
Preparation of loss runs when requested by agents and/or Underwriters

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