Junior Underwriter

Location
Manchester
Salary
£18000 - £22000 per annum + bonus & benefits
Posted
21 Sep 2020
Closes
21 Oct 2020
Ref
MKL00204
Contact
Greg McKenzie
Sector
Commercial
Contract Type
Permanent

The role

Assisting clients with new business applications online and over the telephone.

Key accountabilities

  • Assisting clients with new business applications online and over the telephone and calling cases that have navigated away from the application before paying online.
  • General administration including issuing of client documentation by email, changing address/contact details and amendment of cover level.
  • Assisting with renewal chasers which includes calling and emailing a high number of clients for new payment details or discussing their renewal if they have opted out of the auto renewal procedure.
  • Invoicing cases that have not been automatically processed and assisting with the administration of cancellations and return premiums
  • Inbound and outbound calls to existing and new clients. Answering the schemes switchboard within 3 rings.
  • Responding to emails that have been sent to the main Schemes Inbox and making sure the client has had a response within 48 hours (maximum)
  • Taking payments for New Business, Renewal and Mid term adjusted cases through the back office and through our secure payment system SagePay.
  • General client liaison by email and over the phone regarding new business clients and existing clients.
  • Assisting the Schemes Department with any general administration.