Team Leader

2 days left

Location
Ipswich
Salary
£26000 - £28000 per annum
Posted
24 Mar 2021
Closes
23 Apr 2021
Ref
24321cw1
Contact
Caroline Walsh
Contract Type
Permanent

Team Leader

A new opportunity has arisen to join a well-known Insurance company within their Claims department as a Team Leader.

You will be responsible for overseeing the performance and development of a team of Handlers, ensuring that both team and individual performances are maintained as well as customer and client expectations.

This is a great opportunity to make a difference at a time of continued growth and managed change.

Your responsibilities as Team Leader include:

  • Proactively lead and motivate a team of Handlers to achieve team objectives
  • Challenge current work procedures and recommend cost effective process improvements or developments that improve productivity, customer service or staff satisfaction
  • Act as a referral point for the team
  • Ensure excellent customer service is delivered to and on behalf of clients
  • Act as a contact point for clients on a day to day basis
  • To train and develop team members to reach their potential


To be a successful Team Leader you will demonstrate:

  • Insurance Industry experience with a proven ability to lead and manage a team of people
  • Good understanding of the Insurance process
  • The ability to coach and mentor your staff whilst monitoring the team's performance on a regular basis ensuring that quality, customer focus and cost control is maintained
  • Able to foster good team spirit and develop a learning culture to support team and individual development objectives
  • Demonstrate excellent communication and interpersonal skills, and able to liaise effectively with various members throughout the organisation

Apply for Team Leader

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left

Marketing Communication

We'd love to send you information about Jobs and Services from Insurance Jobs by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.


When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on Insurance Jobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

Similar jobs