Customer Service Advisor - Ambitious Independent Broker

Location
Solihull
Salary
Up to £22000 per annum + Benefits + Bonus
Posted
20 Apr 2021
Closes
20 May 2021
Ref
35330
Contact
Alexandra Callinan
Contract Type
Permanent

Would you like to work for an ambitious Independent Insurance Brokers that offer exceptional support to their clients? Do you have insurance experience? Are you excited by future prospects?

If yes, then read on as this is a company that will help you really mould your own career within the industry and offer further development.

About the Company:
An established independent Broker based in Solihull. Providing solutions to commercial and personal HNW clients.

About the Customer Service Advisor role:
Working within an existing team you will be responsible for the day to day queries of personal and commercial lines customers with risks ranging from personal motor, home, taxi, motor trade, property owners, commercial combined and fleet. With the help of the senior management team you will look to identify opportunities to grow the book through offering relevant cross sales and referral leads.

  • You`ll have excellent career development opportunities
  • Benefits package including flexible benefits and pension
  • Free parking
  • Great company culture and progressive working environment
  • Varied client base offering insight in to new industry sectors


Main duties in the Customer Service Advisor Handler role:

  • Responsible for the dealing with inbound calls and email queries
  • Dealing with office administration and finance queries
  • Organise daily work to ensure compliance is met at all times
  • Liaise with Underwriters to discuss adjustments made to policies
  • Identify other opportunities to help grow the business


The skills you`ll bring to the Commercial Insurance Account Handler role:

  • Experience dealing within personal lines and/or commercial lines insurance
  • Excellent written and verbal communication skills
  • Strong customer service focus
  • Organised and effective worker

Visit the IDEX Consulting Ltd website for further opportunities. We value diversity and always provide guidance based on merit. Please note that the information supplied may be retained for up to 3 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy.

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