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Cardiff - Commercial Broker / Underwriter

Commercial Broker / Underwriter - Cardiff to £28/30k plus comm - £36k

Leading Insurance Organisation have a new role based in Cardiff for an experienced Commercial Broker / Underwriter

The role is within the Underwriting Department. The purpose of the role is to provide quotations for New Business and to assist the Branch and be a referral point for the Assistants. The role requires dealing with clients over the phone and via e-mail to ensure retention and sales targets are maximised, through the provision of efficient communication & negotiation skills.

  • Deliver excellent customer service whilst meeting customer requirements efficiently & effectively for New Business.
  • Understand the processes and procedures required to provide quotations & put forward suitable products to meet the client's demands and needs.
  • Ensure that all product information provided is clear, fair, and not misleading, allowing the customer to make an informed decision.
  • Calculate New Business premiums in accordance with the specific carrier's risk appetite and guidelines or liaise with insurers for all non-delegated authority business.
  • Ensure that telephone calls are answered & dealt with promptly & efficiently.
  • Maintain thorough and accurate records of all customer interactions.
  • Identify complaints and refer to the necessary complaint handler.
  • Dealing with queries by email, telephone and in person ensuring that all SLAs are adhered to.
  • Required to be a referral point within the Branch.

Experience within the Commercial field is essential

MW Appointments is acting as an Employment Agency in relation to this vacancy.

Cardiff - Commercial Broker / Underwriter

Cardiff, UK
Full time
General Insurance

Published on 05/09/2022

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