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Commercial Account Executive (Servicing)

Do you want to be part of the senior team in a reliable and resilient, boutique Insurance Broker in Kent? Are you an experienced Client Servicing Executive with a Property-Casualty insurance background? Are you good at building reliable relationships (both face to face and over the phone/ Zoom & Teams ) with existing clients and do you understand the needs of customers from a diverse set of UK industries?

If so, I am very interested in talking with you!

A well-established Broker is looking for an experienced Servicing Executive to join their growing, enthusiastic self-empowered and highly successful team and adopt a portfolio of existing clients. The Servicing Executive will be responsible for their renewal, cross-selling and upselling where needed and dealing with Insurers on the day to day matters that arise.

What can you expect?

  • To work with the senior team to shape and contribute to the future of the business
  • To work with a wide insurance marketplace in meeting the needs of clients
  • To be part of a team that strives to deliver best practice, market leading service and client focused solutions
  • Good work life balance/ flexible working - a healthy mix of being based both at home and at the office
  • Multiple opportunities for continuous personal development, charity work and events program

 

The Role:

  • Manage a portfolio of existing clients throughout the year, including their renewal cycle
  • Identify, agree and execute strategies for clients’ insurance and risk management needs
  • To help clients with non-insurance related matters by putting them in touch with other clients that can provide insight and assistance
  • Liaise with Insurers on behalf of clients
  • Complete own administration accurately and effectively
  • Chasing client payments
  • Strive to deliver best practice, market-leading service and solutions for all clients
  • Be an active, and positive contributor to the team and business as a whole

The Person:

  • Property-Casualty (Combined) insurance experience as a servicing executive
  • Exceptional communication, relationship and interpersonal skills
  • An eye for detail and an ability to understand and exceed customer needs
  • Negotiating and Influencing skills
  • Analytical and problem-solving skills
  • A working knowledge of the regulatory environment
  • Cert CII qualified and working towards ACII is desirable

What makes you stand out:

  • Dynamic with previous client facing experience
  • A self-starter with a proven track record of success with existing clients
  • The ability to remain calm under pressure and be able to work flexibly when required
  • A deeper knowledge of Construction, Motor Trade, Engineering, Property Owners, Motor Fleet, PI, Cyber and Marine trades

If you would like to hear more, please get in touch for a confidential chat.

Commercial Account Executive (Servicing)

Kent, UK
Kent
Permanent, Full time
Account Management, Account Executive, Account Handler
General Insurance, Personal, Property
££40,000 - £49,999
Up to £45,000 + + benefits suite including PMI, DIS and superior pension

Published on 06/03/2021

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