Skip to main content

Senior Claims Adjuster - D&O

Do you have previous insurance experience gained within Financial Lines?

If interested in joining one of the largest commercial insurers in the world with excellent employee benefits and a diverse culture, then we would love to hear from you!

In this role you will manage a portfolio of Financial Lines claims for a variety of different sub lines of business including but not limited to D&O, EPL, Crime, CLL, & PI. The portfolio will include a mix of complex and severity cases. 

The Senior adjuster will handle the files from cradle to grave in line with our standard methodologies and provide support to the Claims Adjusters. Also to refer files to other Senior Adjusters, the Technical Leads, Technical Managers and/or Team Manager depending upon the type and level of support required. 


  • To negotiate settlement of claims to bring them to a successful conclusion. This may involve policy holders, other professionals, insurers, loss adjusters, brokers, solicitors and third parties 
  • Self-management of own caseload to ensure prompt settlement of files, accuracy and timeliness including control of vendor expenses.
  • To work within the CODE framework and the Claims Proposition with a particular focus on service delivery across the team for all internal/external client groups and partners. To fulfil compliance and regulatory requirements (including complaints procedure). 
  • To act as part of a team to ensure both Team and individual goals are met and to work with third party service providers to ensure claims service standards are maintained 
  • To represent Chubb at internal and external meetings including review meetings with brokers, key client’s and London market representatives
  • To build and maintain client relationships and look after key accounts through providing timely and clear responses to correspondence received.
  • To provide general assistance and support to senior claims adjusters, managers and underwriters including projects and ad-hoc tasks as they arise



  • Competent in Microsoft Office.
  • Solid understanding of the insurance/reinsurance market. 
  • Successfully completed (or presently undertaking or required to undertake) study for ACII or country equivalent. 
  • Some experience of customer relationship management/exposure would be preferred. 
  • Experience in Financial Lines products be it from an underwriting, claims, adjusting or legal advice perspective. 
  • Experience in handling D&O is essential, other Lines experience is preferred. 


Competitive salary & pension scheme, annual bonus scheme, 25 days annual leave plus ability to purchase 5 additional days, Private Medical cover, Employee Share Purchase Plan, Life Assurance, Subsidised gym membership, Comprehensive Learning & development offerings.

Employee resource groups, Networking, mentoring & development opportunities, 1 day annual Charitable leave, Cycle to work scheme, Active Sports & social committee, Employee Assistance program

Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.

Diversity & Inclusion. At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Senior Claims Adjuster - D&O

London, UK
London - Leadenhall, London, United Kingdom
Full time, Permanent
Claims, Claims Adjuster
Commercial Insurance, General Insurance
Competitive salary, benefits & pension scheme

Published on 05/20/2022

Share this job now